Shiply

yeti · 29-06-11, 01:37 PM

About a month ago I bought a car on ebay. I haven't got the time to go and get it myself (seriously, not had a day off in 3 weeks).

I knew how busy I was going to be, so I listed it up on Shiply to see if I can get a decent quote. I got a fair one off a bloke in Chesterfield. One man band sorta thing, but I tend to go with look after the little guy so I accepted that, paid Shiply thier fee and deposit on the job. He got 30 miles away from picking it up and his clutch went so he had to get himself recoverred home and abort the job. Wish he'd said he was using a land rover, then I'd have expectted him not to have made it

I said no worries, I'm in no rush, sellers in no rush, just let us know when you get it sorted, or if you want to take a pass on the job let me know. He was sound enough about it and said the choice is mine and I'll be able to get a refund off Shiply if I need it done quicker.

3 weeks on, he's still not able to do the job, so I email Shiply for a refund using their support centre, and a normal email, and relist the item on there.

The next day I get a reasonable bid off a big transport company. I accept it, pay the fee and deposit (again). They ring the seller, then email me to tell me they can't collect because they won't be able to access the address with their artic.... fair comment, but wish we'd been able to find this out before.

So I try to login to Shiply's support centre, and it doesn't work, they haven't answerred my first email. I have a look on their website and find an 0207 number for their press office. It's just a voicemail. I go on the Paypal transaction and find they have an 0161 number, so I ring that. Two options, both are recorded messages.

Now Shiply have about £100 of my hard earned (actually about what it would have cost me to run down and pick it up myself in the first place), that I've got to trust Paypal to try and get back for me. I can't get hold of them, and my car's still where it was in the first place... a month ago.

Micky · 29-06-11, 01:47 PM

sorry to here that

this is why i Brought my own transporter I can fetch anytime I want .I hate relying on other people but alas we sometimes have to

yeti · 29-06-11, 02:02 PM

I've got my own, just haven't got the time to use it

Coxy · 29-06-11, 02:33 PM

have used Shiply a few times and have noticed if we've put cars on to get shifted, there's a couple of the big UK transport companies who will quote on anything. I had the same about picking up a non runner (Audi 80 quattro). Despite the ad saying that it was a non runner, they quoted expecting to be able to drive on the the back of one of their 10-cars which I found out after paying my deposit! Good luck if you could. I did ring the transport company up and asked why they were quoting on cars they could move yet still happy to accept peoples quotes and deposits.
That took me 3 weeks to get the deposit back and that had to be done via the Transport Co. direct and not through the website as their customer service is Shitly really!

MadderThanMax · 29-06-11, 02:36 PM

......would it be to much to ask "Where is the car located? & is it driveable?"

Coxy · 29-06-11, 02:56 PM

just to add, Adam (90quattro) had a car moved from Tonks's place the other week to mine from a guy from the Mansfield area and he was spot on, and he was sourced through Shiply.
He did leave a car. If I can find it, I will post up his details.

Martc · 29-06-11, 03:02 PM

Quote:

Originally Posted by Coxy

He did leave a car. If I can find it, I will post up his details.

Bit hard to miss a bloody car isn't it?

Coxy · 29-06-11, 03:06 PM

Quote:

Originally Posted by Martc

Bit hard to miss a bloody car isn't it?

ooops typo! DDDD CARD!!!

yeti · 29-06-11, 03:17 PM

Cheers dude

Quote:

Originally Posted by Martc

Bit hard to miss a bloody car isn't it?

Not at Coxy's place.... bit of a case of forest for the trees.

BIGGYIN · 29-06-11, 05:33 PM

Good job,I didn't use them.

Where is the pick up and drop off points?

29-06-11, 02:02 PM	#3
yeti Senior Member Classic Audi Club Member Join Date: Oct 2009 Location: Derby Posts: 1,166	I've got my own, just haven't got the time to use it __________________ 1990 Coupe Quattro (WTF did I buy that for?) Half a 1983 Coupe FI (long term parts shelf) 2003 Cors-arrrgh More Polos that you'd ever believe No time, no money, all the wrong tools and a workshop that's too far away

29-06-11, 05:33 PM	#10
BIGGYIN 4 ring whore! Classic Audi Club Member Join Date: Mar 2009 Location: Merseyside Posts: 7,976	Good job,I didn't use them. Where is the pick up and drop off points? __________________ q90 B2 Type 85 - q90 B2 Type 85-PROJECT-ABY 20vt KARL. Injection is nice but I'd rather be blown

29-06-11, 01:47 PM	#2
Micky Mr Fifty Thousand! Classic Audi Club Member Join Date: Apr 2008 Location: Birmingham Posts: 8,738	sorry to here that this is why i Brought my own transporter I can fetch anytime I want .I hate relying on other people but alas we sometimes have to

29-06-11, 02:33 PM	#4
Coxy 4 Ring Mafia Classic Audi Club Member Join Date: Jul 2007 Location: on the side of a hill in Shropshire! Posts: 28,215	have used Shiply a few times and have noticed if we've put cars on to get shifted, there's a couple of the big UK transport companies who will quote on anything. I had the same about picking up a non runner (Audi 80 quattro). Despite the ad saying that it was a non runner, they quoted expecting to be able to drive on the the back of one of their 10-cars which I found out after paying my deposit! Good luck if you could. I did ring the transport company up and asked why they were quoting on cars they could move yet still happy to accept peoples quotes and deposits. That took me 3 weeks to get the deposit back and that had to be done via the Transport Co. direct and not through the website as their customer service is Shitly really!

29-06-11, 02:36 PM	#5
MadderThanMax Grown up member Join Date: Oct 2010 Posts: 254	......would it be to much to ask "Where is the car located? & is it driveable?"

29-06-11, 02:56 PM	#6
Coxy 4 Ring Mafia Classic Audi Club Member Join Date: Jul 2007 Location: on the side of a hill in Shropshire! Posts: 28,215	just to add, Adam (90quattro) had a car moved from Tonks's place the other week to mine from a guy from the Mansfield area and he was spot on, and he was sourced through Shiply. He did leave a car. If I can find it, I will post up his details.