South Hereford Audi

john johnson · 22-02-10, 07:18 PM

Do they still do mail order? If so who do I phone?
Tia

amanda · 22-02-10, 07:20 PM

I believe they are not as good now John has left

Phil Jameson · 22-02-10, 08:07 PM

I have been told off various people to use them,so a couple of months ago i phoned and asked to be put through to parts.After a couple of minutes on hold i was told that they would call me back.Full of confidence with them having a remarkable reputation i waited.3 weeks later getting a bit fed up of waiting ,i tried again.I told the lady about their great reputation in Audi world,especially with URs.She put me on hold and a couple of minutes later said they are busy.Can they call you back,to which i told them of my 3 week wait.She unreservedly appologized and made a personal note so there would be no repeat.4 weeks have passed and im getting a bit bored of waiting.Some reputation,or have i just been unlucky???Will never use or recomend them in future.....

john johnson · 22-02-10, 08:10 PM

Sounds promising...

Isimmo · 22-02-10, 08:22 PM

Amanda's post (#2) tells you all you need to know, it was an individual (and their enthusiasm), not a dealership that built SHA's reputation for Ur parts... The individual has gone, and so has the reputation.

Hanuman · 22-02-10, 08:25 PM

Sadly missed, John Griffiths? Went off to (poached, i think) be involved in the TPS if I remember correctly. A very knowledgeable, empathic and helpful chap.

john johnson · 22-02-10, 08:27 PM

I heard he went to tps and things went AWOL and then got better , ho hum

missfire · 22-02-10, 09:15 PM

Quote:

Originally Posted by pearlmars

I have been told off various people to use them,so a couple of months ago i phoned and asked to be put through to parts.After a couple of minutes on hold i was told that they would call me back.Full of confidence with them having a remarkable reputation i waited.3 weeks later getting a bit fed up of waiting ,i tried again.I told the lady about their great reputation in Audi world,especially with URs.She put me on hold and a couple of minutes later said they are busy.Can they call you back,to which i told them of my 3 week wait.She unreservedly appologized and made a personal note so there would be no repeat.4 weeks have passed and im getting a bit bored of waiting.Some reputation,or have i just been unlucky???Will never use or recomend them in future.....

that..is exactly what i get up here....makes me laugh..

..i get the ''will phone you back...in a few weeks'' too

the best one ever..!!

phoned audi carlisle, having just been on their website and seen the 'parts dept.' (did) shut at 5.30pm....(i think..but you'll get the idea)

phoned at 5.15pm... the lady on reception said..they are busy..phone back in 20 minutes...

so.. i thought they will be shut in 20 min...so phoned back 5 min later..! at 5.20pm..

lady answered, quite clearly pissed that i had not followed her instructions, and said ''sorry..! parts dept. is closed now.''

i said..''the website says you dont shut till 5.30pm..''

she said....''THATS WHY I TOLD YOU TO PHONE BACK IN 20 MINUTES..!''....

...W.T.FFFFFK..!!!............

22-02-10, 08:10 PM	#4
john johnson Moderator of sausages Classic Audi Club Member Join Date: Sep 2008 Location: sheffield Posts: 13,331	Sounds promising... __________________ Mr OCD http://s159.photobucket.com/albums/t144/jsquatts/ Daily rs4 b7 with buckets that play havoc with my piles And if you are reading this as James may would say ' you're a cock '

22-02-10, 08:22 PM	#5
Isimmo Super Moderator Classic Audi Club Member Join Date: Jul 2007 Location: Sissix-by-the-sea Posts: 15,218	Amanda's post (#2) tells you all you need to know, it was an individual (and their enthusiasm), not a dealership that built SHA's reputation for Ur parts... The individual has gone, and so has the reputation. __________________ 1985 WR quattro, 1985 20vT RallyRep, 1993 MTM ABY S2 Avant. 2010 S3 Sportback.

22-02-10, 08:25 PM	#6
Hanuman Trickster Classic Audi Club Member Join Date: May 2009 Location: Heckling from the cheap seats, Phnom Penh, KoW Posts: 7,023	Sadly missed, John Griffiths? Went off to (poached, i think) be involved in the TPS if I remember correctly. A very knowledgeable, empathic and helpful chap. __________________ I wish they would keep the damned Chinese away now that I can go home, so that I can enjoy Fish amok and a draught Angkor

22-02-10, 08:27 PM	#7
john johnson Moderator of sausages Classic Audi Club Member Join Date: Sep 2008 Location: sheffield Posts: 13,331	I heard he went to tps and things went AWOL and then got better , ho hum __________________ Mr OCD http://s159.photobucket.com/albums/t144/jsquatts/ Daily rs4 b7 with buckets that play havoc with my piles And if you are reading this as James may would say ' you're a cock '

22-02-10, 07:20 PM	#2
amanda quattro hussie!! Classic Audi Club Member Join Date: Jul 2007 Location: doin' it on all fours!! Posts: 5,993	I believe they are not as good now John has left __________________ Mystic blue m3 ghay hairdresser mobile 4 sheds 1 shopping trolley Gti RS6 ...my baby

22-02-10, 08:07 PM	#3
Phil Jameson 4 ring whore! Classic Audi Club Member Join Date: Nov 2009 Location: Wigan Posts: 2,432	I have been told off various people to use them,so a couple of months ago i phoned and asked to be put through to parts.After a couple of minutes on hold i was told that they would call me back.Full of confidence with them having a remarkable reputation i waited.3 weeks later getting a bit fed up of waiting ,i tried again.I told the lady about their great reputation in Audi world,especially with URs.She put me on hold and a couple of minutes later said they are busy.Can they call you back,to which i told them of my 3 week wait.She unreservedly appologized and made a personal note so there would be no repeat.4 weeks have passed and im getting a bit bored of waiting.Some reputation,or have i just been unlucky???Will never use or recomend them in future.....