I've had the usaul probs with it taking ages to get V5's back and they're still chasing me for a fine on a BMW 530d I sold 18months ago - they didn't chase me for over a year - where was it then eh???
Biggest issue tho, when I sent off my licence for change of address they lost it. After 9months of messin it finally arrived Great, except with only provisional entitlement!!!!
After a legal battle and getting stopped for driving otherwise than in accordance with my "licence" I finally got an apology (that the CPS forced them to give). I had to retakle my whole driving test though!!!!! Including hazard aware thingy and theory!!! When I sat down at a computer for my hazzard thing my FECKING name was wrong on the screen! SOme muppet there then just tapped in and re typed it - shows how they cock up so easy. Caused me 2 years of grief and I even had to take a B+E test so I could tow a trailer as I lost my Grandfather rights!
I'll never trust them again. They bare faced lied in court about it, they were shown up for it but I suffered NOT them! I feel for people on Road Wars and Traffic Cops on TV when the "computer says no" about their licence - been there!!! Total bunch of incompetenat idiots.