Quote:
Originally Posted by 86audicoupe
insurance not appearing on their database..............................I'm going to be having a stiff word with HSBC tomorrow, even if it's not within their control! Fookin' inconvenient if you ask me and it's probably down to incompetent people...as usual.  |
Are HSBC the insurance company or just the broker ? With private car policies it's usually the insurance company's responsibility to put insured vehicles in the motor insurance database. It might just be that it takes a while for them (insurance co) to process it and update the system. Have you done an online check to see if it's on there now ?
http://www.askmid.com/ownvehicle/
Contracts of insurance have to be evidenced in writing, hence the issuing of insurance certificates. If the insurance cover only started in the last couple of days, it's understandable that the certificate / cover note might not have arrived yet. In view of the producer, and the fact that there is an offence of failing to produce documents, even if the vehicle is actually insured, I'd be inclined to remind HSBC that you require a certificate by whatever the deadline is for the producer, or they will be reimbursing you for any costs you might incur as a result of any prosecution that happens.
Bloody insurance companies.